Division of Responsibility
Our Web Hosting division is responsible for maintaining a stable environment for customer application development and web access. Customers on the other hand are responsible for all the content of their site(s) and all web application development, including testing, troubleshooting and maintaining their site.
Our Web Hosting division will strive to maintain the availability of the services at all times. In the event of an outage, Our Web Hosting division staff member(s) will resolve the issue promptly and provide appropriate information to users via available channels, such as on our website as well as via any email notifications to any contacts listed for an account, which is impacted.